HEAVENLY  Return Policy

Thank you for shopping with Heavenly. We strive to ensure that you are satisfied with your purchase. If, for any reason, you need to return an item, please review our return policy below.

1. Eligibility for Returns:

• We accept returns within 15 days from the date of delivery.

• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

2. Non-Refund

- NO refund only exchange of item

3. Return Process:

To initiate a return, please follow these steps:

• Contact our customer service team at info@shopheavenly.ca to request a Return Authorization (RA) number.

• Clearly mark the RA number on the outside of the package.

• Ship the item to the address provided by our customer service team.

4. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us within [number] days of receiving the product. We will arrange for a replacement or item.

5. Exchange Policy:

If you need a different item, please follow the return process and place a new order.

6. Cancellation Policy:

Orders can be canceled within 24 hours of purchase. Once an order has been processed, it cannot be canceled.

7. Contact Information:

If you have any questions or concerns regarding our return policy, please contact our customer service team at info@shopheavenly.ca.

Heavenly reserves the right to update or modify this return policy at any time without prior notice.

Thank you for choosing Heavenly!